Seros || Engineering Services

SOA Foundation Infrastructure Service	Short Description
Instantiation and Maturation of SOA/Cloud Computing Foundations	Complete range of services from needs assessment architecture and design, trade studies for product selection, training on SOA design patterns and principles, product installation, product integration, and operations
Enterprise Security Architecture, Engineering, and Implementation	Complete range of services from needs assessment, architecture and design, single sign-on (SSO) and federated identity management, configuration of XML appliances, SOA/Cloud Security, hardening, and regulatory compliance
Integration of Core Infrastructure Products, Enterprise Applications, and Data	Application of enterprise integration and other design patterns to quickly integrate legacy and other existing capabilities into SOA and non-SOA environments
Program and Project Management	Full spectrum program and project management capabilities to include cost modeling, return on investment modeling, schedule development, cost and schedule management with a focus on driving to meet or beat commitments, metrics-driven process tracking, and team building
End-to-End System Engineering	Application of system engineering and design principles to ensure end-to-end satisfaction of both functional (i.e., business logic) and nonfunctional (i.e., performance, data integrity, etc.) requirements
Process and Governance Engineering	Development and implementation of engineering/SOA governance processes based on proven best practice principles along with CMMI Level 3 to Level 5 Compliance
Database Architecture, Design, and Performance Optimization	Architecture, design, and development of performance optimized databases in accordance with industry standard canonical models such as Insurance Application Architecture (IAA), Association for Cooperative Operations Research and Development (ACORD) and industry standard normalized forums
Engineering of Daily IT Operations Capabilities and Continuity of Operations	Design and completion of operational instructions and run books, system administration manuals, help desk instructions, disaster recovery procedures, and continuity of operations procedures
Organizational Mentoring and Maturity	Establishing SOA/Cloud Competency Centers within your organization, end-to-end process and governance training, SOA/Cloud design pattern training, web service design and development training, security implementation training, and side-by-side mentoring to enhance customer skill sets

Instantiation and Maturation of SOA/Cloud Computing Foundation Examples:

Produced needs assessment and architecture design documents to help organizations decide their next set of SOA/Cloud implementation steps
Created a SOA/Cloud Reference Architecture implementation based on open standards and open source products to provide company-wide exposure, experimentation, and training on SOA design and implementation patterns
Developed a web service contract (i.e., WSDL files) design process using canonical models that reduced the contract production time from weeks/months to just days
Implemented a library of over 45 shared, reusable services to support membership information, billing and payments, and insurance policies/claims
Implemented a library of 14 utility services for data transformations, batch control processing, tracking and auditing transactions, and uniform logging of enterprise level events
Provided WS-* brokers that allow companies to comply with the commonly accepted web standards while reusing existing product investments where the products did not comply with the standards
Utilized the Seros Information Distribution Service (IDS) to federate multiple messaging capabilities (based on different commercial products) to create an enterprise wide messaging capability
Utilized the Seros Governance and Management Service (GMS) to federate and interpret web service monitoring information being collected by multiple different commercial products
Utilized the Seros User-Based Orchestration Service (UBOS) to dynamically connect to multiple information sources, further process/analyze the aggregated information, and make routing decisions for the aggregated information

Enterprise Security Architecture, Engineering, and Implementation Examples:

Designed and implemented enterprise wide single sign-on (SSO) and federated identity management solutions for customers to include developing tool kits to simplify the integration with existing capabilities
Performed security assessments of existing enterprise architectures with a focus to produce a security risk gap analysis and develop road maps to mitigate the risks
Produced web service security policies, configuration documents, and operations documents to implement customer’s security capabilities using XML appliances (IBM DataPower and Layer7)
Designed and implemented security solutions to ensure compliance with various regulatory mandates and company policies regarding the processing of credit card and personal information

Integration of Core Infrastructure Products, Enterprise Applications, and Data Examples:

Designed and implemented mediator/adapter services to integrate legacy capabilities with enterprise applications, databases, and SOA foundation components
Utilized enterprise integration patterns and principles to integrate enterprise applications such as: CRM, ERP, sales, billing and payment, and membership
Integrated mobile applications into existing legacy infrastructure to rapidly create new sales and marketing channels
Developed batch control processing utilities to support batch integrations with Extract, Transform, and Load (ETL) capabilities along with other legacy applications and databases

Program and Project Management Examples:

Worked side-by-side with customer’s program and project managers to quickly turn “red” programs into “green” programs that were no longer on the critical path. In some cases this has taken as little as six weeks to move a “red” program to “green”
Reviewed existing processes and procedures and then took corrective actions to eliminate redundancies, implement effective peer reviews, and provide highly effective cost and schedule control methods
Defined and instituted various control boards for configuration management, testing management, defect management, and operational deployment management
Created a detailed web service development cost model for future cost estimates based on actual experience and lessons learned that allows for the rapid development of accurate cost estimates for program/project planning purposes and/or trade study decisions
Created a detailed SOA/Cloud Return on Investment (ROI) Model to quantify the significant ROI and business case for continued use of SOA/Cloud approaches

End-to-End System Engineering Examples:

Defined and instituted end-to-end design review boards to ensure consistent definition of interfaces and data exchange across multiple programs/projects
Provided control mechanisms to manage the overall technical and schedule baselines
Provided performance engineering to ensure non-functional requirements such as response time, throughput levels, reliability levels, etc. are addressed throughout the architecture, design, and testing phases

Process and Governance Engineering Examples:

Developed and documented a complete SOA Design and Development Process with traceability to CMMI standards and tailored to meet customer’s needs
Created an overall SOA/Cloud Governance Process traceable to the customer’s existing SOA Design and Development Process and implemented the process using the IBM Websphere Service Registry and Repository product
Installed, configured, deployed, and provided training on multiple different types of service registry/repository products to include HP SOA Systinet and IBM Websphere Service Registry and Repository
Defined and implemented industry best practices for Configuration Management to ensure effective control of technical baselines
Defined and implemented a versioning scheme and release process to streamline development and allow for pre planned weekly releases coordinated with all stakeholders

Database Architecture, Design, and Performance Optimization Examples:

Designed and implemented unified database views that provide a single view of the data contained in multiple different databases
Designed and implemented data services to uniformly deliver data to enterprise applications, web applications, and other web services
Extended the data model for a large enterprise application to incorporate customer unique data and business logic
Developed database query optimizations to increase performance levels by a factor of 2 or more

Engineering of Daily IT Operations Capabilities and Continuity of Operations Examples:

Developed operational run books to describe how to operate, administer, monitor, and maintain delivered products and other capabilities in addition to performing transition training to customer operations staff
Developed disaster recovery and continuity of operations plans for delivered products and capabilities

Organizational Mentoring and Maturity Examples:

Developed Competency Center/Center of Excellent web sites (or repositories) that contain process descriptions; web service design patterns and principles; architecture and design templates; architecture, design, and coding examples; peer review checklists, training materials, and other types of artifacts. All of these artifacts serve as the cost effective, repeatable, and institutionalized knowledge base for the customer.
Placed Seros staff side-by-side with customer staff to mentor and train on SOA/Cloud technology and SOA/Cloud program management tools and techniques
Conducted focused training on SOA design patterns (messaging, data publishing and search, governance and management) and how to implement the patterns using a set of SOA foundation products

Engineering Services

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SOA Foundation Infrastructure Service

Short Description